I am proud to say I have never had an undelivered package. My clocks are packed very carefully and I have never had any breakage. When possible I re-use packaging to lessen the environmental impact. As long as it's clean, I recycle package materials. I use the United States Postal Service and will provide extra insurance if you request it. I ship to the address Paypal provides me. To avoid any confusion, please make sure your Paypal address is current and accurate.
If I charged you over $1.00 on shipping I will issue a refund. If I didn't charge enough...oh, well!
International orders do not have tracking. Please let me know if you want insurance and appropriate charges will be added.
Kindly double check that your address is correct. I am not responsible if an incorrect address has been entered.